Payments and Cancellations
We are a small, personalised enterprise and because of this we have a strict
‘Payments and Cancellation’ policy. Please read the following details
carefully.
A small, non-refundable deposit is to be paid to book your accommodation
with Central Otago … First Class. The
accommodation can only be booked once this payment has been received.
This booking will remain in place until 60 days before your travel date.
Then at this stage (60 days before your travel date) the cost of the tour
must be paid in full in order to secure your accommodation and activities and to
finalise your tour.
In the event of a cancellation, 50% of the tour price is refundable if
the cancellation is made between 60 days and 30 days of your travel but
there is no refund if a cancellation is made within 30 days of travel.
We apologise for such a strict cancellation policy, but it must be
understood, that at least 5 or 6 and sometimes up to 10 or 12 service
operators can be involved in your travel arrangements and it is
unreasonable for them not to be compensated in the event of a
cancellation.
All cancellations must be made in writing.
The fees are non negotiable, so we strongly recommend that you
take out travel insurance to cover your expenses in the unfortunate
instance that you have to cancel your travel arrangements.
Again, we strongly recommend that you take out your own travel
insurance to cover all medical and related costs that may be incurred on
your travel.
First
Class Accommodation
First
Class Hospitality
First
Class
Wine and Food
First
Class Experiences
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